A GUIDE TO BUYING
USING OUR WEBSITE
Thank you for visiting our website.
Our clientele is important to us and our passion and style extends beyond being able to offer expertise and a service that can be relied upon. We take satisfaction in looking after our clients and are here to ensure you receive the best possible service at all times.
We pride ourselves by acquiring the very best examples to satisfy even the most avid of watch collectors, whether you visit our store or you’re online. Please contact us at any time if you require advice or would like further help or information along the way.
To sign up, just register and create your customer profile. To return to your account, change your details or view your previous wish list, sign in.
PLACING AN ORDER
When you have found the perfect timepiece, simply make your buying selection at any time – just click on 'add to bag' and follow the instructions.
Customer protection is important to us; therefore, orders may be subject to security checks which may cause a slight delay in the processing of some orders. We may need to contact you to carry out additional security checks. If we are unable to reach you using the contact details provided it will delay the dispatch of your order however, will do everything we can to fulfil your order as quickly as possible.
SECURE ONLINE SHOPPING
We want to make sure that our website is as safe as possible for you to use. We take security seriously and use industry standard technologies such as Secure Socket Layer (SSL) to protect sensitive information passed between you and the website. The use of SSL ensures your name and address are encrypted when submitting an online order form. You will notice the company logo shown on the address bar of your browser and by clicking on this, a window will be shown that verifies the website credentials and the 128-bit encryption that is in use.
Although no credit card details are stored on the website servers they are nonetheless hosted in a secure environment that is compliant with the Payment Card Industry Data Security Standard (PCI DSS).
Credit card transactions are dealt with either Barclaycard ePDQ or Global Payments ePDQ and hosted by both providers directly themselves so no credit card details pass through the website.
We accept payment from American Express, China Union Pay, Mastercard and Visa. Payment will be debited from your card when we confirm your order by email.