SOMLO LONDON WORKSHOP

SOMLO LONDON - WORKSHOP

Our Somlo workshop undertakes service and repairs of antique and vintage timepieces of well known Swiss brands. Services and repairs are performed by specialised watchmakers, jewellers and polishers capable of working both on contemporary and historical models. 

 

THE RESTORATION PROCESS

We require all timepieces that require service or repair to be consigned at our store whereby a service/estimate number is allocated and thereon sent to the workshop for visual inspection.

  • Estimates can take up to 8 - 10 weeks excluding public holidays and are valid for 30 days once issued.
  • Service to a vintage timepiece is always subject to estimate, which will be sent to you formally in writing. 

Please note: We regret we unable to provide verbal estimates or estimates ‘while-you-wait’ at any time. 

THE STEPS OF A COMPLETE SERVICE

The complete service restores the functional and the aesthetic aspect of the watch. It includes the dismantling, the overhauling and replacement of all worn components in the movement. 

  •  DISSASSEMBLY OF THE CASE

    The strap or bracelet is detached from the watch and the case is disassembled.

    • CLEANING OF THE MOVEMENT

    The movement is taken apart and each component is thoroughly cleaned in an ultrasonic bath.

    • REPLACING OF WORN PARTS

    Each component of the movement is meticulously examined. Worn components are replaced with original parts. 

    • REASSEMBLY AND LUBRICATION OF THE MOVEMENT

    The movement is meticulously reassembled. The certified watchmaker lubricates contact points using all his skills and the best lubricants. This guarantees an outstanding long-term performance of the movement.

    • ADJUSTMENT OF THE MOVEMENT AND CONTROL OF ITS PARAMETERS

    The rate of the movement is adjusted and its operational parameters checked against our strict quality standard.

    • CLEANING AND REFURBISHMENT OF THE CASE (where applicable)

    The shine of the case and metal bracelet is skilfully restored while preserving the original shape of each component.

    • REASSEMBLY OF THE CASE

    The case is reassembled and all gaskets are replaced.

    • COMPLETE QUALITY CONTROL

    The functional and aesthetical parameters of the watch are checked against our stringent quality standard.

    SERVICE WARRANTY

    We offer a twelve (12) month warranty on the work carried out. In the event of a fault covered by this warranty, we will, at our discretion and without cost, repair or replace any spare parts and/or rectify any faults as identified by our customer service. This warranty does not cover normal wear and tear or damage caused by accidents or any damage to any item through neglect or abuse. This warranty is rendered void if the work is carried out on the watch by persons who are not authorised to do so by Somlo London.